Includes the same online Support Portal, the Mimecast Customer Community, Knowledgebase and Administration Console access as the Basic Support package. Also includes 24 X 7 Telephone support, prioritized routing to tenured support engineers, and a Technical Account Manager (TAM) assigned to your account.

The Mimecast TAM will help you adapt and configure your Mimecast solution to match your unique environment and requirements, leveraging best practice learnings from existing Mimecast customers and partners to offer you the most complete solution available. They will stay apprised of all ongoing support matters, reviewing and tracking open support cases to ensure optimal issue resolution and appropriate internal escalation. This includes serving as your advocate within Mimecast with key departments such as our Security Operations team, Threat Intelligence analysts, and Product Management and Engineering groups.

DMA SaaS unmanaged domain bundle for customers with more than 10,000 seats.

Brand Exploit Protect – 1000 Take Downs valid for the length of contract term and expiring at contract end, payable in advance upon confirmation of Order. Upon each subsequent renewal, a new bundle pack of 1000 Take Downs will be automatically included with the same payment and expiration terms.