Upgrade of Gigamon SW Support from Enhanced to ELITE with direct Gigamon support, with Term through existing Enhanced contract end date
Upgrade from Enhanced to Elite SLA(24X7,AHR) with Pass-through Support Type. Term is always through the existing Enhanced contract end date.
Upgrade from Basic to Enhanced SLA(8-5,M-F/AHR) with Pass-through Support Type. Term is always through the existing Basic contract end date.
Upgrade from Basic to Elite SLA(24X7,AHR) with Pass-through Support Type. Term is always through the existing Basic contract end date.
Renewal Gigamon Pass-through Support with Standard SLA(8X5), bought > 1 yr from the orig. purchase since 01-Jul-15
Renewal Gigamon Standard Support Level (8X5), bought > 1 year from the original purchase of product after July 1, 2015 (EOS)
Renewal Gigamon Pass-through Support with Premium SLA(24X7), bought > 1 yr from the orig. purchase since 01-Jul-15
Renewal Gigamon Premium Support Level (24X7), bought > 1 year from the original purchase of product after July 1, 2015 (EOS)
Renewal Gigamon annual R&R HW Replacement Program with direct Gigamon support, purchased >1 year post product ship date
Renewal Gigamon annual AHR HW Replacement Program with direct Gigamon support, purchased >1 year post product ship date
Renewal Gigamon annual 4HR Expedited HW Replacement Program with direct Gigamon support, purchased >1 year post product ship date
Renewal Gigamon annual 8×5 ENHANCED Software Support with direct Gigamon support, purchased >1 year post product ship date
Renewal Gigamon annual Pass-through Support with Enhanced SLA (8-5,M-F/AHR), purchased >1yr from product ship date
Renewal Gigamon 24×7 ELITE Software Support with direct Gigamon support, included within product subscription license
Renewal Gigamon annual 24×7 ELITE Software Support with direct Gigamon support, purchased >1 year post product ship date
Renewal Gigamon annual Pass-through Support with Elite SLA (24×7/AHR), purchased >1yr from product ship date
