Network Forensics Support ? Insight, 1 hour, use w/in 12 months. – Review network detections to validate alerts and provide detailed information to Partner with investigative guidance – Perform network threat hunting to search for evidence of suspicious or malicious activity. – Manage network related incident response tracking – Follow up on Partner investigative requests as needed – Assist partner in usage of Insight network sensors *includes up to 1-hour of Network Forensics Support, used within 12 months of services kick off date.

Gigamon On-site PS work-day, used within 6 months of services kick off date.
Gigamon On-site work-day used as needed for design, deploy, maintain, or optimize activity.
*includes up to 1 (one) 8-hour regular time working day of on-site assistance at the customer identified location, used within 6 months of services kick off date, available only via qualified Gigamon GSPP partners

Gigamon On-site Resident Service Engineer – Annual Contracted On-site Services (2 weeks / month, 12 consecutive months)
Recommended for a customer with a large rapidly changing Gigamon deployment requiring Gigamon expertise beyond their current staff capabilities.