Renewal Gigamon annual PRO Support with Enhanced SLA (8-5,M-F/AHR), purchased >1yr from product ship date
Renewal Gigamon PLUS Support with Basic SLA (8-5,M-F/R&R), purchased >1yr from product ship date
Renewal Gigamon PLUS Support with Elite SLA (24×7/AHR), purchased >1yr from product ship date
Renewal Gigamon PLUS Support with Enhanced SLA (8-5,M-F/AHR), purchased >1yr from product ship date
Renewal Gigamon Premium Support Level (24X7), bought > 1 year from the original purchase of product after July 1, 2015 (EOS)
Renewal Gigamon Premium Support Level (24X7), bought > 1 year from the original purchase of product before July 1, 2015 (EOS)
Renewal Gigamon Standard Support Level (8X5), bought > 1 year from the original purchase of product after July 1, 2015 (EOS)
Renewal Gigamon Standard Support Level (8X5), bought > 1 year from the original purchase of product before July 1, 2015 (EOS)
Rubrik Cloud Vault – Archive Tier, per BETB, L3 Support upgrade, Prepay
Rubrik Cloud Vault – Archive Tier, per BETB, Premium upgrade Support, Prepay
Rubrik Cloud Vault – Backup Tier, per BETB, L3 Support upgrade, Prepay
Rubrik Cloud Vault – Backup Tier, per BETB, Premium Support upgrade, Prepay
Rubrik Data Migration Service Only, must be used with in 1 year of purchase (up to 4 Rubrik appliances), Prepay
Rubrik Professional Services, Remote consulting services for ASEAN time zones, per day, must be used within 6 months of purchase, prepay
Rubrik Remote Support services for Complete Edition configuration assistance for up to 2 briks, must be used within 6 months of purchase, prepay
Upgrade from Basic to Elite SLA(24X7,AHR) with PLUS Support Type. Term is always through the existing Basic contract end date.
