Level 1-3 Premium Service for BIG-IP (7×24)
Four-Hour Hardware Replacement Service with On-site Techician (RMA) for BIG-IP
Level 1-3 Standard Service for BIG-IP (5×10)
Level 1-3 Premium Service for BIG-IP Virtual Edition (7×24)
Level 1-3 Standard Service for BIG-IP Virtual Edition (5×10)
Level 1-3 Premium Service for BIG-IP Virtual Edition (7×24) (VersionPlus only)
Level 2-3 Premium Service for BIG-IP Virtual Edition (7×24) (VersionPlus only)
Level 1-3 Standard Service for BIG-IP Virtual Edition (5×10) (VersionPlus only)
Level 2-3 Standard Service for BIG-IP Virtual Edition (5×10) (VersionPlus only)
Level 1-3 Premium Service for BIG-IQ Virtual Edition (7×24)
Level 1-3 Standard Service for BIG-IQ Virtual Edition (5×10)
Security Operations Center Service Customer Success Manager (yearly)
Level 1-3 Premium Service for Enterprise Manager (7×24)
Four-Hour Hardware Replacement Service with On-site Technician (RMA) for Enterprise Manager
Level 1-3 Standard Service for Enterprise Manager (5×10)
Level 1-3 Premium Service for Enterprise Manager Virtual Edition (7×24)