CONSOLIDATED DELIVERY SVC
PALLET SIZE CUSTOMIZATION SVC
SPECIAL EQUIPMENT SVC
NON WORKING DAY DELIVERY SVC
UNPACKING AND WASTE REMOVAL SVC
ARROW APPLIANCE STORAGE ZERO DOLLAR SKU FOR NOTIFICATION AND TO RECORD OF SERIAL NUMBER IN COMMCELL MANAGER.
ARROW APPLIANCE SERVER ZERO DOLLAR SKU FOR NOTIFICATION AND TO RECORD OF SERIAL NUMBER IN COMMCELL MANAGER.
BUSINESS CRITICAL SUPPORT – BRONZE – MONTHLY ALLOCATION MUST USE PROPER QUANTITY TO ACHIEVE
BUSINESS CRITICAL SUPPORT – GOLD – MONTHLY ALLOCATION MUST USE PROPER QUANTITY TO ACHIEVE
BUSINESS CRITICAL SUPPORT – GOLD PLUS – MONTHLY ALLOCATION MUST USE PROPER QUANTITY TO ACHIEVE
BUSINESS CRITICAL SUPPORT – PLATINUM – MONTHLY ALLOCATION MUST USE PROPER QUANTITY TO ACHIEVE
BUSINESS CRITICAL SUPPORT – PLATINUM GLOBAL – MONTHLY ALLOCATION; MUST USE PROPER QUANTITY TO ACHIEVE
COMMVAULT RESIDENT SUPPORT ENGINEER- 1 DAY. RATE FOR 1 DAY DURING NORMAL BUSINESS HOURS.
COMMVAULT RESIDENT SUPPORT ENGINEER – 10 DAY. RATE FOR 10 CONTIGUOUS DAYS DURING NORMAL BUSINESS HOURS. REQUIRES 10 ‘FXTRVL-CONS’ FOR SERVICE TO BE DELIVERED ONSITE.
COMMVAULT RESIDENT SUPPORT ENGINEER – 120 DAY. RATE FOR 120 CONTIGUOUS DAYS DURING NORMAL BUSINESS HOURS. REQUIRES 120 ‘FXTRVL-CONS’ FOR SERVICE TO BE DELIVERED ONSITE.
RESIDENT SUPPORT ENGINEER – 1 MONTH ALLOCATIONS HOURLY RATE (160 HOURS DURING NORMAL BUSINESS HOURS)
