Fortinet FortiCare 24×7 plus AV & FortiWeb Security Service & IP Reputation – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FWB-100E
Fortinet FortiCare Premium RMA 4-hour Courier – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: 4 h
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiVoice Enterprise Call Center – 1-25 agents – phone consulting – 3 years – 24×7
Fortinet FortiCare 24×7 Advanced Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FWB-100E
Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiVoice Enterprise Call Center – 1-50 agents – phone consulting – 3 years – 24×7
Fortinet FortiCare 24×7 Advanced Bundle – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FWB-100E
Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiVoice Enterprise Call Center – 1-75 agents – phone consulting – 3 years – 24×7
Fortinet FortiCare 24×7 Advanced Bundle – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FWB-100E
FortiManager – Subscription license (1 year) + FortiCare 24×7 – 10 devices/virtual domains
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiVoice Enterprise Call Center – 1-100 agents – phone consulting – 3 years – 24×7
FortiManager – Subscription license (3 years) + FortiCare 24×7 – 10 devices/virtual domains
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiVoice Enterprise Call Center – 1-200 agents – phone consulting – 3 years – 24×7
FortiManager – Subscription license (5 years) + FortiCare 24×7 – 10 devices/virtual domains
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiVoice Enterprise Hotel Management – 1-50 rooms – phone consulting – 3 years – 24×7
