Fortinet FortiCare 24×7 plus FortiCare Best Practice Service – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FMG-200F-247-NFR, FMG-200F-BDL-447-12, FMG-200F-BDL-447-36, FMG-200F-BDL-447-60
FortiClient VPN/ZTNA Agent and EPP/APT – On-Premise subscription license (4 years) + FortiCare 24×7 – 2000 endpoints
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-2600F-DC
Fortinet FortiCare 24×7 Enterprise Protection Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – for P/N: FG-3300E-BDL-980-60, FG-3300E-BDL-988-12, FG-3300E-BDL-988-36, FG-3300E-BDL-988-60
FORTI EDGE-200F 5YR ADV THREAT PROT IPS
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiVoice Enterprise Call Center – 1-200 agents – phone consulting – 1 year – 24×7
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FAP-U423EV-C, FAP-U423EV-D, FAP-U423EV-J, FAP-U423EV-U, FAP-U423EV-Y
Fortinet FortiCare 24×7 Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-7040E-6
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FS-548D-FPOE, FSW-548D-FPOE
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiMail-VM00 Virtual Appliance – phone consulting – 5 years – 24×7
NSE 6/FortiAuthenticator – lectures – 2 days
Fortinet FortiCare Professional Services Resource Service (SOW) – Consulting – 1 day – on-site – response time: 15 days
Fortinet FortiCare Professional Services Remote Resource Service (FortiCare Contract) – Consulting – 1 day – response time: 15 days
Fortinet After Business Hours/ Weekend Service – Additional fee – 1 day
Fortinet Security Assessment Services – Technical support – consulting
