Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-3000D-BDL-811-36, FG-3000D-BDL-811-60, FG-3000D-BDL-817-12, FG-3000D-BDL-817-60
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FS-108E-POE, FS-108E-POE-NFR
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FAP-224E-I, FAP-224E-N, FAP-224E-P, FAP-224E-S, FAP-224E-V, FAP-224E-W, FAP-224E-Y
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FTS-2500E
Fortinet FortiCare Premium RMA Next Day Delivery – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: next day – for P/N: FG-51E-BDL-980-60, FG-51E-BDL-988-12, FG-51E-BDL-988-36, FG-51E-BDL-988-60
Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h – for P/N: FS-108E-POE, FS-108E-POE-NFR
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance hardware replacement – 3 years – shipment – response time: NBD – for P/N: FG-6301F, FG-6301F-BDL
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FG-4200F-DC-BDL-811-36, FG-4200F-DC-BDL-811-60, FG-4200F-DC-BDL-950-12
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FS-124F-POE
Fortinet FortiCare Best Practice Services – Technical support – consulting – 1 year – 1000-4999 endpoints
Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h – for P/N: FG-6501F-DC-BDL-811-36, FG-6501F-DC-BDL-811-60, FG-6501F-DC-BDL-950-12
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FAD-1200F
Fortinet FortiCare 24×7 Enterprise Protection Bundle – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – for P/N: FAZ-300G
FortiProxy SWG Protection Web & Video Filtering, DNS Filtering, Application Control, DLP, IPS, AV, Botnet (IP/Domain), Sandbox Cloud including Virus Outbreak and Content Disarm & Reconstruct for VM02 – Subscription license renewal (1 year) + FortiCare 24×7 – 100 users
Fortinet FortiCare 360 Support Service – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FG-60F-980-NFR, FG-60F-BDL-988-12, FG-60F-BDL-988-36, FG-60F-BDL-988-60
FORTIMAIL-VM01 1YR 24X7 FORTICARE SVC