Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment – for P/N: FWF-60E-DSL-BDL-980-12, FWF-60E-DSL-BDL-980-36, FWF-60E-DSL-BDL-980-60
Fortinet Advanced Threat Protection – Subscription license renewal (1 year) + FortiCare 24×7 – for P/N: FGR-60F-3G4G-BDL-817-12, FGR-60F-3G4G-BDL-817-36, FGR-60F-3G4G-BDL-817-60
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-6501F-DC-BDL-811-36, FG-6501F-DC-BDL-811-60, FG-6501F-DC-BDL-950-12
FortiADC Advanced Bundle – Subscription license renewal (3 years) + FortiCare 24×7
Fortinet FortiCare Best Practice Services – Technical support – consulting – 1 year – 10000-29999 endpoints
Fortinet Advanced Threat Protection – Subscription license renewal (1 year) + FortiCare 24×7 – for P/N: FWF-81F-2R-A, FWF-81F-2R-D, FWF-81F-2R-E, FWF-81F-2R-I, FWF-81F-2R-V, FWF-81F-2R-Y
Fortinet FortiCare 24×7 Enterprise Protection Bundle – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – for P/N: FAZ-BD-4500F
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FS-448E
Fortinet FortiCare 24×7 Enterprise Protection Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – for P/N: FG-60E-POE-980-NFR, FG-60E-POE-BDL-988-36, FG-60E-POE-BDL-988-60
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FEG-200F
Fortinet FortiCare 24×7 plus IP Reputation & FortiADC WAF Security Service – Extended service agreement (renewal) – advance hardware replacement – 1 year – shipment – response time: NBD – for P/N: FAD-2000D
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiManager VM – 1-110 devices – phone consulting – 5 years – 24×7
Fortinet FortiCare 24×7 Advanced Bundle – Technical support (renewal) – for FortiWeb-VM02 Virtual Appliance – phone consulting – 3 years – 24×7
Fortinet FortiCare 24X7 Comprehensive Support – Technical support (renewal) – for Fortinet FortiVoice Enterprise-VM – phone consulting – 1 year – 24×7
Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h – for P/N: FS-224E
Fortinet FortiCare Premium RMA 4-hour Courier – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: 4 h – for P/N: FS-108E