Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h – for P/N: FS-448E-FPOE
FortiConverter – Subscription license renewal (1 year) – Win – for P/N: FEG-200F
Fortinet FortiCare 24×7 Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-3815D, FG-3815D-NFR
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiAnalyzer VM for Azure Platform – 1-26 GB logs per day – phone consulting – 3 years – 24×7
Fortinet FortiCare 24×7 Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-101E-BDL-811-12, FG-101E-BDL-811-36, FG-101E-BDL-811-60, FG-101E-BDL-817-60
FortiConverter – Subscription license renewal (1 year) – Win – for P/N: FG-101E-BDL-811-12, FG-101E-BDL-811-36, FG-101E-BDL-811-60, FG-101E-BDL-817-60
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-60E-DSLJ-BDL-982-36, FG-60E-DSLJ-BDL-983-12, FG-60E-DSLJ-BDL-983-36
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FVE-500F, FVE-500F-BDL-247-12, FVE-500F-BDL-247-36, FVE-500F-BDL-247-60
Fortinet FortiCare Premium RMA Next Day Delivery – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: next day – for P/N: FS-224D-FPOE
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-3300E-BDL-980-60, FG-3300E-BDL-988-12, FG-3300E-BDL-988-36, FG-3300E-BDL-988-60
Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment – for P/N: FG-3100D-BDL-811-12, FG-3100D-BDL-811-36, FG-3100D-BDL-811-60, FG-3100D-BDL-817-12
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-90E-BDL-874-60, FG-90E-BDL-980-12, FG-90E-BDL-980-36, FG-90E-BDL-980-60
Fortinet Advanced Threat Protection – Subscription license renewal (1 year) + FortiCare 24×7 – for P/N: FG-4200F-DC-BDL-811-36, FG-4200F-DC-BDL-811-60, FG-4200F-DC-BDL-950-12
FortiADC Advanced Bundle – Subscription license renewal (5 years) + FortiCare 24×7
Fortinet FortiCare Best Practice Services – Technical support – consulting – 5 years – 25-999 endpoints – for P/N: FAZ-VM-BASE-NFR, FSA-VM00, FSM-2000F, FSM-3500F, FSM-500F, FVE-VM-BASE, FWB-CM-UL
Fortinet Advanced Threat Protection – Subscription license (1 year) + FortiCare 24×7 – for P/N: FG-200F
