Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiWeb-VM01 Virtual Appliance – phone consulting – 5 years – 24×7
Fortinet FortiCare 24×7 and FortiGuard Base Bundle Contract – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FG-VM16
Fortinet Advanced Threat Protection – Subscription license renewal (1 year) + FortiCare 24×7 – for P/N: FG-1101E-BDL-950-12, FG-1101E-BDL-980-12, FG-1101E-BDL-980-36, FG-1101E-BDL-980-60
Fortinet FortiCare Premium RMA Next Day Delivery – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: next day – for P/N: FS-224E-POE
Fortinet FortiCare Premium RMA 4-hour Courier – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: 4 h – for P/N: FWF-51E, FWF-51E-EU, FWF-51E-NFR
Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment – for P/N: FWM-100D, FWM-100D-NFR
Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment – for P/N: FG-6500F-BDL-874-12, FG-6500F-BDL-874-36, FG-6500F-BDL-874-60, FG-6500F-BDL-980-60
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Technical support (renewal) – for FortiGate-VM32V Virtual Appliance – phone consulting – 1 year – 24×7
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiTester VM16 – phone consulting – 5 years – 24×7
Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment – for P/N: FG-2600F-BDL-811-12, FG-2600F-BDL-811-36, FG-2600F-BDL-811-60, FG-2600F-BDL-950-12
FortiMail Virtual Appliance VM04 with APT Bundle – Subscription license renewal (1 year) – 4 CPU
Fortinet FortiCare Premium RMA Next Day Delivery – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: next day – for P/N: FAZ-300G, FAZ-300G-BDL-432-12, FAZ-300G-BDL-432-36, FAZ-300G-BDL-432-60
Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment – for P/N: FS-124E-POE, FS-124E-POE-NFR, FS-124E-POE-US
Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h
Fortinet FortiCare 24×7 Enterprise Protection Bundle – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – for P/N: FGR-30D-BDL-874-60, FGR-30D-BDL-980-12, FGR-30D-BDL-980-36, FGR-30D-BDL-980-60