Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h – for P/N: FWB-2000F
Fortinet FortiCare Best Practice Services – Technical support – consulting – 3 years – 10000+ endpoints – for P/N: FPC-VM-BASE, FSM-2000F, FSM-3500F, FSM-500F, FVE-HOTEL-BASE, FVE-VM-BASE
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FAZ-150G
Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment – for P/N: FS-448E-FPOE, FS-448E-FPOE-NFR
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FWF-81F-2R-3G4G-DSL-B, FWF-81F-2R-3G4G-DSL-V, FWF-81F-2R-3G4G-DSL-Y
Fortinet FortiCare 24×7 Enterprise Protection Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – for P/N: FG-101E-BDL-811-12, FG-101E-BDL-811-36, FG-101E-BDL-811-60, FG-101E-BDL-817-60
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FWB-400D, FWB-400D-NFR
Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h – for P/N: FS-548D-FPOE, FSW-548D-FPOE
FORTIGATE-3400E-DC 1YR 4HR H/W PREM RMA
Fortinet FortiCare 24×7 – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FSA-500F-970-NFR, FSA-500F-BDL-977-12, FSA-500F-BDL-977-36, FSA-500F-BDL-977-60
FortiADC Advanced Bundle VM32 – Subscription license renewal (3 years) + FortiCare 24×7
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-7040E-6
Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment – for P/N: FWB-2000F
Fortinet FortiCare Best Practice Services – Technical support – consulting – 5 years – 10000+ endpoints – for P/N: FPC-VM-BASE, FSM-2000F, FSM-3500F, FSM-500F, FVE-HOTEL-BASE, FVE-VM-BASE
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FG-6300F-DC-BDL-811-60, FG-6300F-DC-BDL-950-12, FG-6300F-DC-BDL-950-36