Fortinet FortiCare 24×7 plus FortiCare Best Practice Service – Technical support (renewal) – for FortiSOAR Multi Tenant – Dedicated Tenant – phone consulting – 1 year – 24×7
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FVC-040, FVC-040-NFR
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiMail-VM32 Virtual Appliance – phone consulting – 3 years – 24×7
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FS-248E-POE
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiVoice Hotel Management – 1-500 rooms – phone consulting – 5 years – 24×7
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiWLC VM – up to 3000 access points – phone consulting – 1 year – 24×7
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-6301F, FG-6301F-BDL
Fortinet FortiCare Premium RMA 4-hour Courier – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: 4 h – for P/N: FSA-1000F
Fortinet FortiCare Premium RMA Next Day Delivery – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: next day – for P/N: FDD-1200B, FDD-1200B-NFR
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-60E-DSLJ-BDL-982-36, FG-60E-DSLJ-BDL-983-12, FG-60E-DSLJ-BDL-983-36
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FG-81E-POE-980-NFR, FG-81E-POE-BDL-988-36, FG-81E-POE-BDL-988-60
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FG-51E-BDL-980-60, FG-51E-BDL-988-12, FG-51E-BDL-988-36, FG-51E-BDL-988-60
Fortinet FortiCare Premium RMA Next Day Delivery – Extended service agreement – advance parts replacement – 1 year – shipment – 24×7 – response time: next day – for P/N: FAP-831F-D, FAP-831F-E, FAP-831F-N, FAP-831F-P, FAP-831F-S, FAP-831F-V, FAP-831F-Y
Fortinet FortiCare 24×7 plus AV & FortiWeb Security Service & IP Reputation – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FWB-3000F
Fortinet FortiCare Secure RMA Service – Extended service agreement (renewal) – replacement – 1 year – shipment – for P/N: FS-M426E-FPOE, FS-M426E-FPOE-NFR
Fortinet FortiCare 24×7 plus IP Reputation and FortiADC WAF Security Service – Extended service agreement (renewal) – advance hardware replacement – 3 years – shipment – response time: NBD – for P/N: FAD-220F