Fortinet FortiCare Premium RMA 4-hour Courier – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: 4 h – for P/N: FS-648F-FPOE
Fortinet FortiCare 24×7 Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FWF-50E-BDL-950-12, FWF-50E-BDL-950-36
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FWB-400D, FWB-400D-BDL, FWB-400D-NFR
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FAP-U223EV-N, FAP-U223EV-P, FAP-U223EV-S, FAP-U223EV-T, FAP-U223EV-V, FAP-U223EV-W
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiVoice Enterprise Call Center – 1-50 agents – phone consulting – 5 years – 24×7
Fortinet FortiCare 24×7 – Technical support (renewal) – for FortiManager VM – up to 1010 devices – phone consulting – 5 years – 24×7
Fortinet FortiCare Premium RMA Next Day Delivery – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: next day
Fortinet FortiCare Premium RMA Next Day Delivery – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: next day – for P/N: FG-7040E-8-BDL-811-60, FG-7040E-8-BDL-817-12, FG-7040E-8-BDL-988-36
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FG-40F-BDL-950-12, FG-40F-BDL-950-36, FG-40F-BDL-950-60, FG-40F-BDL-980-60
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance hardware replacement – 1 year – shipment – response time: NBD – for P/N: FG-6300F
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Technical support (renewal) – for FortiGate-VM04V Virtual Appliance – phone consulting – 5 years – 24×7
FortiConverter – Subscription license renewal (1 year) – Win – for P/N: FGR-60F-3G4G-BDL-817-12, FGR-60F-3G4G-BDL-817-36, FGR-60F-3G4G-BDL-817-60
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FWB-3000F
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FG-7040E-9-DC-BDL-811-36, FG-7040E-9-DC-BDL-811-60, FG-7040E-9-DC-BDL-950-12
Fortinet FortiCare Premium RMA Next Day Delivery – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – 24×7 – response time: next day – for P/N: FG-6500F-DC-BDL-811-60, FG-6500F-DC-BDL-950-12, FG-6500F-DC-BDL-950-36
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FCM-CD51