Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FCM-CD51
Fortinet FortiCare 24×7 Enterprise Protection Bundle – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – for P/N: FG-2600F-DC
FortiProxy SWG Protection Web & Video Filtering, DNS Filtering, Application Control, DLP, IPS, AV, Botnet (IP/Domain), Sandbox Cloud including Virus Outbreak and Content Disarm & Reconstruct for VM08 – Subscription license renewal (5 years) + FortiCare 24×7 – 100 users
FortiProxy SWG Protection Web & Video Filtering, DNS Filtering, Application Control, DLP, IPS, AV, Botnet (IP/Domain), Sandbox Cloud including Virus Outbreak and Content Disarm & Reconstruct for VM04 – Subscription license renewal (1 year) + FortiCare 24×7 – 100 users
Fortinet FortiCare 24×7 Enterprise Protection Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – for P/N: FG-5001E1-BDL-811-12, FG-5001E1-BDL-811-36, FG-5001E1-BDL-811-60
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FWF-50E-BDL-950-12, FWF-50E-BDL-950-36
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FWB-400D, FWB-400D-BDL, FWB-400D-NFR
Fortinet FortiCare 24×7 – Technical support (renewal) – for Fortinet FortiVoice Enterprise – Call Center – 1-25 agents – phone consulting – 5 years – 24×7
Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h – for P/N: FG-500E, FG-500E-BDL, FG-500E-NFR
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-40F-BDL-950-12, FG-40F-BDL-950-36, FG-40F-BDL-950-60, FG-40F-BDL-980-60
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Technical support (renewal) – for FortiGate-VM04V Virtual Appliance – phone consulting – 3 years – 24×7
Fortinet FortiCare Premium RMA 4-hour Onsite Engineer – Extended service agreement (renewal) – parts and labor – 1 year – on-site – 24×7 – response time: 4 h – for P/N: FS-148F
Fortinet FortiCare 24×7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 3 years – shipment – response time: NBD – for P/N: FWB-3000F
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-7040E-9-DC-BDL-811-36, FG-7040E-9-DC-BDL-811-60, FG-7040E-9-DC-BDL-950-12
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance parts replacement – 5 years – shipment – response time: NBD – for P/N: FG-6500F-DC-BDL-811-60, FG-6500F-DC-BDL-950-12, FG-6500F-DC-BDL-950-36